We’re very sorry to hear that you’re unhappy with your purchase. When we sell to Costco, they purchase an extremely large number of slippers each year, in a very limited number of styles and colors. There is one ladies’ style and one men’s style, each offered in two colors. Costco begins selling Nuknuuks during the summer. By the holiday season, they are sold out. As with almost all of the products found at Costco, Nuknuuk slippers are sold at an unbeatable price which we do not match. On Nuknuuk.ca, we offer a full range of styles and colors 365 days a year – you’ll find our full product line in extended sizes, styles and colors. We deliver directly to our customers’ front doors across Canada and the US. You will always see the notification below on our website when a similar item may be available at Costco: This item may be available at Costco Canada at a cash and carry price. We offer a 60-day return policy on new, unworn merchandise and are always available at info@nuknuuk.com should you have additional comments or questions.

Thank you for taking the time to share your feedback. The Joy Black Slipper has a black suede outer and is lined in champagne coloured sheepskin. We also offer the Becca Pink and the Becca Brown Shimmer Slippers, both of which have the sheepskin lining dyed to match the colour of the suede on the outside of the slipper. Costco is currently carrying 1 style of Nuknuuk ladies' slippers in 2 colours at an unbeatable price. Our full product line is available online in all colours and sizes 365 days a year. We hope that you continue to enjoy your slippers!