We're happy to hear that you're enjoying your slippers! Thank you for your question. The reason that we ask for a minimum of characters is that we think that it is important for people reading the reviews to understand why you chose the star rating that is indicated. We read (and respond where needed) to every review that is submitted. Our hope is that these reviews help new customers to learn more about our products from people who use them. It is also a place for people to let us know when there have been problems with their slippers so that we can do our best to rectify the issue. Thank you for taking the time to write!

Thank you so much for sharing your feedback with us. We're sorry to hear that the slippers were not a good fit for you. Although we do recommend ordering a size up for half sizes, we understand that this may not have been the right solution for you. We are pleased that you were able to return the slippers for a refund under our 60-day return policy and hope that you will find a pair of Nuknuuks that are a better fit for you in the future.