Returns and Warranties


  • 60 day returns on new, unworn merchandise.
  • To initiate a return, click here.
  • You will need the order number and the email address used at purchase.
  • Please do not return slippers in the cardboard shoe box.
  • Please return the slippers in the shipping bag in which they were received.
  • Please use the carrier of your choice for the return.
  • You will be responsible for paying the return shipping costs.
  • Refunds will be made within 7-10 days of receiving the return.


  • 1-year warranty on manufacturer’s defects.
  • To request a return for warranty, click here.
  • Note that excessive wear, slight dye transfer, fading and small irregularities in the texture and colour of the sheepskin and leather are all normal and not considered defects as these are natural products.

For support with returns, please contact us at .